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 Internet Explorer or computer?

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justinlynch3
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PostSubject: Internet Explorer or computer?   September 1st 2012, 12:10 am

So a member in my family is having trouble with her computer. Only browser she has is IE and when she clicks it, it doesn't load. The browser gets stuck on a white screen and just loads and loads.

I asked how often her history is cleared, she said it's suppose to auto-clear every night. Seeing as I don't personally use IE, I have no idea if this is a actual feature or if she got something wrong, probably allowing history to build up to the point where the browser has trouble loading.

She also already restarted the computer, which doesn't help. And checking her connection, her computer is at full strength, so no issues there.

So I'm not really sure what else to suggest. It's been going on for a few days according to her. Anyone have any idea what could be causing this?
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Strider Zero
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PostSubject: Re: Internet Explorer or computer?   September 1st 2012, 12:19 am

To identify the problem, you isolate them. What I mean is this: download and install FireFox and/or Google Chrome. Your answer will be clear when you do.

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justinlynch3
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PostSubject: Re: Internet Explorer or computer?   September 1st 2012, 12:30 am

But how can I download firefox on her computer when her only web browser refuses to load up? See the problem here.
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PostSubject: Re: Internet Explorer or computer?   September 1st 2012, 12:33 am

If you have a flash drive, transfer a .exe file to that computer.

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justinlynch3
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PostSubject: Re: Internet Explorer or computer?   September 1st 2012, 12:52 am

I don't think I own a flash drive, never really needed one.
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Raz
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PostSubject: Re: Internet Explorer or computer?   September 1st 2012, 4:59 am

Buy one.
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Chulance
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PostSubject: Re: Internet Explorer or computer?   September 1st 2012, 11:26 am

^ Yeah Flash drives are really useful lol.
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